Terms of Service
Last Updated: May 8, 2026
1. Acceptance of Terms
By accessing or using the Flo Omni platform, websites, and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. Flo Omni is based in Montgomery, Alabama and operates under the laws of the State of Alabama.
2. Description of Service
Flo Omni provides an all-in-one business automation platform, including CRM, appointment booking, AI phone receptionists, and marketing automation tools. We serve small businesses in Montgomery and the surrounding River Region.
3. SMS and Communication Policies
Flo Omni uses SMS as a primary channel for appointment reminders, lead follow-up, and business communication. By providing your phone number, you consent to receive text messages from Flo Omni and its clients.
- Opt-In: You may opt-in to SMS communications by submitting a form on our website or through our platform.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
- Frequency: Message frequency varies based on your interactions with our platform.
- Rates: Message and data rates may apply for any messages sent to you from us and to us from you.
4. User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account. You agree to provide accurate and complete information when using our services.
5. Intellectual Property
All content, features, and functionality of the Flo Omni platform are the exclusive property of Flo Omni and are protected by international copyright, trademark, and other intellectual property laws.
6. Limitation of Liability
Flo Omni shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.
8. Contact Us
If you have any questions about these Terms of Service, please contact us at 334-731-8453 or through our website.
