About Flo Omni
Built by Hosts, for Hosts
Flo Omni was founded by short-term rental operators who were overwhelmed with guest messages at all hours—Wi-Fi questions, check-in requests, parking confusion, and more. We knew there had to be a smarter way to deliver fast, helpful answers without burning out.
So we built Flo Omni:
An AI-powered concierge designed to support Airbnb, Vrbo, Booking.com, and short-term rental hosts across platforms—with 24/7 guest communication by chat, SMS, or voice.
Our Story
We started as everyday hosts managing just a few properties. As our listings grew, so did the nonstop stream of guest questions. Templates weren’t enough. Virtual assistants were expensive. And guest satisfaction was always on the line.
That’s when we turned to AI.
After months of testing, refining, and training models on actual guest behavior, we launched Flo Omni. It’s more than just a chatbot—it’s a concierge trained to respond exactly how you would, but faster and always available.
Our Mission
To help short-term rental hosts save time, increase 5-star reviews, and scale their businesses—without sacrificing the guest experience.
Who We Serve
Flo Omni supports:
Airbnb hosts
Vrbo and Booking.com property managers
Direct booking website owners
Co-hosts and boutique STR companies
Anyone managing one or more vacation rentals
Whether you’re running a single unit or 50+ properties, Flo Omni helps you reclaim your time, reduce workload, and look more professional than ever.
What Makes Us Different
Custom-trained AI for every property
SMS, chat widget, and voice AI support
Built on real host experience
Scalable, hands-off automation
Friendly to both solo hosts and growing property managers
Let’s Make Hosting Easier
If you’re tired of being on-call 24/7, Flo Omni is here to help. Set up your concierge in under 10 minutes—and start giving guests the answers they need, instantly.