Privacy Policy
Effective Date: April 26, 2025
At Flo Omni LLC ("Flo Omni," "we," "us," or "our"), your privacy is a top priority. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access our website, use our services, or otherwise interact with us. By engaging with Flo Omni, you agree to the practices outlined in this Privacy Policy.
We collect information that you voluntarily provide when filling out forms, booking consultations, communicating through email, SMS, or calls, and engaging with our marketing or services. The information we collect may include your name, email address, phone number, business name, website, and any other information you choose to provide. In addition to information you actively submit, we may also automatically collect technical data such as your IP address, browser type, device identifiers, operating system, referral URLs, and activity on our website. In the future, we may use cookies, tracking pixels, and similar technologies to better understand how users interact with our content, personalize your experience, and improve our services.
Flo Omni uses the information we collect for various purposes, including delivering our services, facilitating communication, providing customer support, processing payments, scheduling appointments, improving our offerings, analyzing usage patterns, developing new features, and ensuring the security and integrity of our systems. We may also use your information to send you updates, promotions, and marketing communications about products and services we believe may interest you. You have the option to opt-out of marketing communications at any time.
We may share your information with trusted service providers who assist us in operating our business, including payment processors such as Stripe, CRM and marketing platforms like GoHighLevel, Zapier integrations, email marketing tools, and AI service providers. These partners are authorized to use your information only as necessary to perform services on our behalf and are contractually obligated to protect your data. In certain cases, we may also share information in response to legal obligations, such as subpoenas, court orders, or governmental regulations, or to protect our rights, users, or the public.
Flo Omni may record or store communications including emails, SMS messages, and phone calls for purposes of quality assurance, customer support, compliance, and training. By interacting with our services, you consent to the potential recording or retention of communications where applicable under relevant laws. You may request deletion of these records unless legal retention requirements prevent us from fulfilling your request.
We take reasonable administrative, technical, and physical measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no security system is impenetrable. We encourage you to protect your own information as well by using strong passwords and taking other security precautions.
You have certain rights concerning the personal information we maintain about you. These rights may include the right to access the data we hold, request corrections, object to or restrict processing, and request deletion of your information. If you wish to exercise your rights or opt out of future communications, please contact us at
. We will respond to requests in accordance with applicable laws.
Although Flo Omni primarily targets customers within the United States, users from outside the U.S. should be aware that any personal information provided will be transferred to, stored, and processed in the United States. We are committed to handling personal information in accordance with applicable U.S. laws and international data protection standards where feasible.
Flo Omni's services are not intended for use by individuals under the age of 13. We do not knowingly collect information from minors. If you believe we have collected personal information from a minor without consent, please contact us immediately so we can remove the data.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, regulatory requirements, or service offerings. Any updates will be posted prominently on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the new terms.
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at
. We are committed to working with you to resolve any concerns regarding your privacy and our handling of your data.
Thank you for trusting Flo Omni to support your business automation needs. We are committed to maintaining that trust by protecting your privacy with care, transparency, and integrity.